US-based foundation deploys patient liaison officers to Nigerian hospitals
An official from a US-based, Nigeria-focused foundation said the group has already placed patient liaison officers in Nigerian hospitals to improve patient experience and communication. The foundation also reported conducting Basic Life Support (BLS) training for about 60 healthcare professionals, including doctors, nurses, midwives, and pharmacists, as part of its healthcare rebirth initiative.
The deployment aims to bridge gaps between patients and medical staff, ensuring concerns are heard and addressed promptly, while the BLS training equips frontline workers with lifesaving skills for emergencies such as cardiac arrest or respiratory failure. By combining liaison support with emergency readiness training, the foundation seeks to enhance both the quality and safety of care in participating facilities.
Although the official did not name the foundation or specify which hospitals have received the officers, the effort reflects a growing trend of diaspora-driven interventions targeting Nigeria’s healthcare system. Patients may notice more structured channels for feedback and assistance, while health workers could benefit from similar capacity‑building programs.
If you visit a Nigerian hospital soon, what changes in patient support or emergency readiness would you look for as signs of this initiative's impact?